Privacy Policy

1. INTRODUCTION

This Privacy Policy explains how AI Companion ("we," "us," "our") collects, uses, and protects your information.

2. INFORMATION WE COLLECT

2.1 Account Information

• Email address
• License key
• Payment information (we don't store credit cards)
• Username (optional)

2.2 Gameplay Data (Cloud Users)

• Voice recordings (when you speak to the AI)
• Screen captures (periodic recordings of gameplay)
• Game events (quests completed, items acquired, etc.)
• Gameplay metrics (playtime, character stats, etc.)
• Your AI's knowledge graph

2.3 Gameplay Data (Download Users)

• Stored locally on YOUR computer
• Only anonymized telemetry sent to us (if you opt-in)
• You control what data leaves your system

2.4 Technical Data

• IP address
• Device information
• Browser type
• Operating system
• Error logs and crash reports

2.5 Optional Telemetry

• Gameplay videos (if you opt-in for "Premium Training Data")
• Additional screenshots
• Extended gameplay sessions
• Helps us build better AI knowledge presets

3. HOW WE USE YOUR INFORMATION

3.1 To Provide the Service

• Train YOUR personal AI companion
• Store your AI's learned knowledge
• Process voice commands
• Generate gameplay assistance
• Deliver cloud features (for cloud users)

3.2 To Improve the Service

• Aggregate anonymized data across users
• Build knowledge presets for new users
• Improve AI models and responses
• Fix bugs and enhance features
• Develop new capabilities

3.3 To Communicate With You

• Account notifications
• Service updates
• Beta program communications
• Support responses
• Marketing (you can opt-out)

3.4 For Legal Compliance

• Prevent fraud and abuse
• Enforce our Terms of Service
• Comply with legal obligations
• Protect our rights

4. DATA SHARING

We do NOT sell your personal data.

We share data only in these situations:

4.1 Service Providers

• Your payment information may be submitted to an external provider
• Analytics tools (anonymized)

All providers are contractually obligated to protect your data.

4.2 Legal Requirements

• When required by law
• To prevent harm or fraud
• To protect our legal rights
• In response to valid legal requests

4.3 Business Transfers

• If we're acquired or merged
• Your data transfers with the service
• You'll be notified of any changes

4.4 With Your Consent

• When you explicitly authorize sharing
• Example: Uploading gameplay clips to help train community presets

5. DATA STORAGE & SECURITY

5.1 Cloud Users

• Data stored on secure servers (DigitalOcean, Kubernetes)
• Encrypted in transit (HTTPS/TLS)
• Encrypted at rest (database encryption)
• Regular backups
• Access controls and monitoring

5.2 Download Users

• Data stored locally on YOUR computer
• You control backups and security
• Optional cloud sync for convenience
• Telemetry sent encrypted (if enabled)

5.3 Security Measures

• Industry-standard encryption
• Secure authentication
• Regular security audits
• Employee access controls
• Incident response procedures

Despite our efforts, no system is 100% secure. Use strong passwords and protect your account.

6. DATA RETENTION

6.1 How Long We Keep Data

• Account data: Until you delete your account
• Gameplay data: Until you request deletion
• Voice recordings: 90 days (then auto-deleted)
• Screenshots: 180 days (then auto-deleted)
• Knowledge graphs: Permanent (unless you delete)
• Anonymized analytics: Indefinitely

6.2 Deletion Requests

You can request deletion of:

• Your account
• Specific gameplay sessions
• Voice recordings
• All personal data

How to delete: Email privacy@earthservers.net

We'll process deletions within 30 days.

Note: Anonymized data used in aggregate analytics cannot be removed.

7. YOUR RIGHTS

7.1 Access

• View your data
• Download your knowledge graphs
• Export conversation logs

7.2 Correction

• Update your email
• Fix incorrect information
• Modify preferences

7.3 Deletion

• Delete your account
• Remove specific data
• Opt-out of telemetry

7.4 Portability

• Export your AI's knowledge
• Download your data in JSON format
• Transfer to another service (if compatible)

7.5 Opt-Out

• Marketing emails (unsubscribe link)
• Optional telemetry (settings toggle)
• Cookies (browser settings)

To exercise these rights: Email privacy@earthservers.net

8. CHILDREN'S PRIVACY

AI Companion is NOT intended for children under 18 without parental guidance, permission and supervision.

We do not knowingly collect data from children under 18.

If you believe a child has provided us data, contact us immediately at privacy@earthservers.net.

9. COOKIES & TRACKING

9.1 What We Use

• Essential cookies (login, preferences)
• Analytics cookies (anonymized usage data)
• No advertising or tracking cookies

9.2 Your Control

• Browser settings control cookies
• Disabling cookies may break functionality

10. THIRD-PARTY SERVICES

We use these third-party services:

• Stripe: Payment processing (see Stripe's privacy policy)
• DigitalOcean: Cloud hosting (see DO's privacy policy)
• Tailscale: VPN for secure connections (optional)

We are not responsible for third-party privacy practices.

11. INTERNATIONAL USERS

Data Location:

• Cloud servers in USA/EU (depending on your region)
• Storage servers may be in your home country (if self-hosted)

Data Transfers:

• We may transfer data internationally
• Transfers comply with applicable law
• Adequate protection measures in place

12. CHANGES TO THIS POLICY

We may update this Privacy Policy.

When we do:

• "Last Updated" date changes
• Material changes: email notice
• Continued use = acceptance

Review periodically for updates.

13. CONTACT US

Privacy questions or requests:

Email: privacy@earthservers.net
Subject: "Privacy Request"

Include:

• Your email address
• License key (if applicable)
• Specific request or question

We'll respond within 30 days.